Testimonials

May 17, 2017


I enjoyed diving at Scuba Du with Dive Master, Cervando Ramírez. First, Anita Fintina the Reservations Manager helped me set up my reservation and rental gear, so that when I arrived, everything was ready for my dive.
I was escorted to the boat where I was greeted by the crew and our DM, Cervando. He provided an excellent briefing, reviewed signs, checked our equipment prior to taking us diving in Palancar Caves where we saw amazing marine life. As a new diver, I appreciated his review and how he continually checked on us throughout the dive and pointed out marine life. The caves were magnificent and had an amazing dive.
The boat was equipped with water, snacks and access to a restroom. The team is helpful and friendly. I highly recommend scuba diving with Cervando at Scuba Du.

May 15, 2017


We had a super week diving with scuba du. Cervando was excellent! A really patient and safe dive master. We had a boat for just our group all week with Cervando and Jaime (our captain) who were very safe and precise with these incredible dive sites. We saw some amazing Coral, turtles, nurse sharks and more. They all were very helpful getting our gear ready. Excellent service.

May 12, 2017


Abraham was our dive guide. He put us on a smaller boat and we loved it! He did a great job! Kept us away from the groups of other divers. Helped us put on our equipment while in the boat and helped us take off our equipment in the water. Victor did a great job of storing and delivering our gear. I did not even have to wash my wetsuit when I got home! Would definitely dive with Scuba Du again! Sadly the Presidente has moved the dive shop off the pier, which makes shore diving much more difficult. One tip, Scuba Du offers 5 dives daily, just ask and if there are enough other interested divers, you can do more than 2 dives a day!

May 11, 2017


We had a couple of dives with ScubaDu from the Intercontinental Hotel. The staff is great, the dive guides are experienced and have not attitude at all, everyone is friendly and happy and passionate about diving! We felt save and well looked after and had some great dives! We can only recommend them to anyone, you can't go wrong!

April 25, 2017


My wife and I just finished another trip to El Presidente where we dove with Scuba Du. In 8 days of diving we managed to squeeze in 20 dives and as with each of our prior experiences with Scuba Du (5 or 6 in the last 4 or 5 years) We had a wonderful week. The staff at Scuba Du, including the ownership, are all outstanding. They are exceptionally personable and responsive to all requests and needs. I have to give two people particular shout outs even though everyone there was great. Our guide on almost all of our dive was Abraham aka Abuella. He is such a sweatheart, so good to everyone and fantastic as guide and spotter. On our final dive of the tip Abraham spotted 5-7 sharks, several turtles, two Juvenile Drum fish swimming together, A Spotted Eagle Ray and a large free swimming Green Moray. On a night dive we did with Abraham he spotted 5 Octopus!!!!!! Simply put, there was nothing I cold possibly ask of a Dive Master that Abraham did not provide. The other shout out goes to Victor. Victor han dles the equipment; he gets it on the boat, collects it after the dive, gives it a thorough rinse everyday, stores it and at the end of the trip gives it wash with detergent and dries it out for you so all you have to do is pack it back up in your bag. And like everyone else there, Victor does it all with a warm smile and a generous attitude. The boats are great, captain and crew on the boats see to everything, the guys behind the counter on land are extremely helpful and friendly. It just doesn't get any better than diving with Scuba Du.

April 2, 2017


My friend and I went on 3 half day scuba trips (6 tanks total) in March 2017 with Abraham as our Dive Master. The entire Scuba Du team was great!! We loved the first 2 half days of diving with Abraham so much that we signed up for a third! Can't wait to go back.

March 17, 2017


Great Dives in Cozumel. Boats are good and the rental equipment is good quality. Joie and Cervando are great guides and can be requested privately to dive for a reasonable additional fee. It enhanced my dive experience and I learned a lot. Turtles, lobsters, eagle rays, sharks and eels were a few of the sea life we saw on every dive.

March 1, 2017


We've been diving Scuba Du out of El Presidente for six years now. These guys(and gals) are the best! Diving doesn't get any easier or better. They take care of everything. From setting up your equipment, to helping you into the water, pointing out all of the amazing sea life, and helping you back in the boat with ease. The dive masters are so familiar with the reefs that the even know where some of the more elusive creatures live, like seahorses and nurse sharks.

February 7, 2017


Very friendly and professional. All the boats are spotless and well equipped. Rental gear also very well maintained. Friendly dive masters who all know their stuff and make its lots of fun. I've been to probably twenty of the best dive shops in the Caribbean, and Scuba Du is still my favorite. Many Thanks!

January 30, 2017


We have been diving with Scuba Du for over 3 years. We visit at least twice a year and have always had the most amazing time with this group. From the boat captains all the way to Victor in the shop, everyone has been top notch !

January 25, 2017


I got my PADI certification with Scuba Du while on a family trip to Cozumel. The experience was amazing, and the instructor, Mariana, was exceptionally patient and helpful. They even picked me up at my hotel so I wouldn´t have to walk/take a taxi to the docking site. They teach very well, and the diving spots are, of course, world class. I would recommend Scuba Du to anyone.

January 2, 2017


We have been with Scuba Du for over 20 years. They boats are safe and clean. More importantly the guides are expertly trained and efficient. The groups are small and there is care in putting people with different qualifications together. The certification program is very thorough and the rules are carefully followed. Our 10 year old Granddaughter was certified as a junior diver on this trip. She was fearful; but Miguel showed her compassion and patience. Jose Luis, again, was our guide. It was difficult to avoid the multitude of divers during this week, but he managed quite well. He also had to find a place where the adults could dive as well as the two junior divers. They make diving safe and fun.

June 29, 2016


This was our second time diving in Cozumel and since the Presidente Intercontinental Resort is closed for remodeling (One of Scuba Du's host resorts), we stayed at the Occidental. Even though they have their own dive vendor there, we still chose to take a taxi ALL the way to Hotel B to dive with Scuba Du.
Their equipment is excellent and the boat crew were very friendly and helpful. 
We stopped twice on the way to the reef to pick up other divers, but even with a full boat everything was efficient and organized.
Our dive master, Abraham, was excellent. He made sure to keep an eye out for several turtles, nurse sharks, ray's and thankfully, kept me from casually swimming into a school of barracuda!
Talk about service, since the Occidental happened to be directly in front of one of the reefs we were diving, they voted to switch our dive schedule so they could just drop us off at the resort dock after our second dive. Saved us more than an hour travel time.
Thanks Scuba Du. See you next time!

“Thanks for the dives!” - on 07/20/2016

June 29, 2016


Have used several companies in past, second time I use these guys, all great as promised. Private boat for party was on time and fully staffed. Knew their stuff very well, and were great for service. Helped the teens with everything, and were great dive masters. Highly recommend as best in island. Located in Presidente hotel, but Presidente was remodeling, so they picked us up at our hotel with boat. Great boats, not some beat up old junker! Very important.
Equipment provided for those that needed, was not great, but ok. They should get better equipment, newer. 
Really easy, knowledgeable, and safety focused. Not cheapest, but best! Abraham was our dive master and he was great!! Knew were everything was. EELS, sharks, turtles, etc.
Great experience.

“Many visits to Cozumel, best diving company.” - on 07/20/2016

May 27, 2016


I really debated whether to give these guys a "3" or a "4" rating because it is really hard not to like them. We used their operation at Hotel B which was pretty good and Jose, who runs it, is a great guy! Nothing was a hassle and even though we arrived just as they were closing on Saturday we still managed to organize diving for Sunday morning.
We did two consecutive days of diving with Scuba Du and did 2 dives on each day. The first day was at Santa Rita wall and the Paradise Reef and the second day was at Palancar Horseshoe and San Francisco. The visibility was superb on both days and the dives were very colourful and pretty interesting. We were hoping to see a bit more sealife but we did quite well. 
On the first day, the BCD that Scuba Du supplied had a dump valve fail on my first dive. I got back into the boat and managed to get it working well enough to let me dive though. However it failed again on the second dive and I had to get the Divemaster to put it back together under water. There was no spare gear on board at all. On the second day, the gear was Ok but pretty well used. One diver had a depth gauge that didn't work at all. You could hire computers (I brought my own and we hired one for my wife) but most divers didn't use them.
Our Divemaster on the first day was pretty good and gave a good briefing for both dives, both in terms of safety and what to expect on the sites. The guy on the second day wasn't very thorough though. We didn't get any sort of safety briefing regarding the boat (where the life jackets are, radio channels for distress, fire extinguisher locations etc) at all on either day.

So in summary, it was a pretty good experience which could have been even better with just a little bit of extra attention. I would probably look at the other options on Cozumel before I used Scuba Du again but they aren't terrible.

“Pretty good operation!” - on 07/20/2016

May 11, 2016


Our dive club returned to Cozumel for our dive trip, and with all the dive operations to chose from we, based on our past experience, picked Scuba Du again. We requested all 18 of us to be on one boat, they were more that willing to use 2 boats, but it was our request to all be together on boat. With a captain and 1 crew member and 3 dive masters we had great time. The dive masters split us into 3 groups and got us in the water and out of the water with no problems. Between the crew and the dive masters they saw to our needs and were very attentive. Loading and unloading the boat was no problem and was handled quick and easily. Under water the dive masters were quick to point out everything we came across. Scuba Du gives you a plastic reusable water bottle that is yours to keep, this way they are helping to keep the water free of paper or plastic cups that normally blow overboard. Between dives on our surface interval we are served cold fruit. This is my third time diving with Scuba Du and I believe Scuba Du has the best boats, crew and dive masters in Cozumel.

“Scuba Du Dive Operation” - on 07/20/2016

May 03, 2016


My husband and I traveled to Cozumel in April 2016 for a week vacation. We stayed at El Cozumeleno (see separate review) and worked with Scuba Du for our scuba diving excursions. 
I had spoken with Scuba Du via email for the month prior to our trip, since I had an underwater photography course I wanted to take. From day one, they were EXTREMELY informative and friendly. They set everything up and gave me peace of mind from the start.
Upon our arrival, the staff were friendly and had communicated all of the information about our arrival. Everything was organized and we felt so good about the entire set up!
I worked with Alfonzo for my underwater photography course and had an absolute blast! Because of his expertise and guidance, I was able to take the most beautiful photos that I have ever taken on a vacation. I was so proud of them! 
Each of the Divemasters that we worked with were fun and knowledgeable. They were accommodating to my underwater photography and helped find tiny things in the ocean.
We highly recommend the night dive also as it was thrilling!
The boats are all very nice and clean and the Captain was always friendly and helpful with equipment. We had our own equipment, but saw others with rental. The equipment looked very nice and clean. 
The groups were always small, which is FANTASTIC! 
This was one of the best dive operations that we have ever worked with and it was a pleasure to enjoy our vacation with them. I recommend them to everyone!

“Underwater Photography” - on 07/20/2016

April 26, 2016


They were located in my hotel El Cozumeleno. They had excellent customer service, the taxi ride was included. Small groups with a dive instructor. They did not take pictures when asked they said it was so they can pay attention to the divers. I wish I had known I would have brought at least a GoPro to take some of my own.

“2 tank scuba diving Scuba Du” - on 07/20/2016

April 24, 2016


Scuba Du had a location at Hotel B where we were staying. I hadn't been diving for five years so Aldo was very helpful in signing up for the refresher class first. I went to El Presidente where I met Lara and she did the review. The things you need to know now! It was very interesting and so glad I did it. I then signed up for another dive. I had to conquer my fear of the Santa Rosa wall and I did it! We were picked up at Hotel B which was very convenient. Alex was a great dive master showing us all the interesting things like an eel as big around as a volley ball and a pretty big nurse shark. I will definitely dive with them again given the chance.

“Great refresher and dive” - on 07/16/2016

April 18, 2016


Jose Luis is an excellent dive master! In our group we had different ranges of experience for diving. Jose was very cognizant of this and worked well to get everyone great bottom time. Captain and boat crew very competent and pleasant to work with.
Very safe group to dive with especially with currents and drift diving Cozumel is known for. Highly recommend, and the hotel was excellent also

“Great diving operation” - on 07/16/2016

April 16, 2016


We just finished diving for 5 days with Scuba Du. We have been diving in Cozumel 5 other times but the service we received from the check in welcome to every day of diving was the best we have ever received. Abraham and Abraham and all the dive masters captains and crew were the most helpful we have experienced above and below the surface. They are very safety conscious checking on everyones air supply frequently but letting us continue our dives after others got low on air and had to surface. They constantly were pointing out sea life that we could have easily missed. Overall I would highly recommend Scuba Du for any level of diver looking for great service and the friendliest people around.

“Best Week of Diving in Cozumel” - on 07/16/2016

April 14, 2016


We chose them as first trip after our boys were certified and they have the "best" reputation. We booked a private boat for the four of us. Overall nice. Certainly more expensive then the other options. Good service on the boat.

“Top operation for diving in Cozumel” - on 07/16/2016

April 14, 2016


Scuba Du took care of us from start to finish. Their eco-friendly stance on diving was great. They provided us with water bottle bottles, and shared their love and techniques for keeping the reefs pristine. José Luis was by far the best Dive Master/ Guide that I have had the pleasure to dive with. This will be the shop I will recommend to all of our travelers.

“Excellent experience!” - on 07/16/2016

March 27, 2016


I received my scuba certification via referral at Scuba Du at the El Presidente and my experience was nothing but amazing. My dive master/instructor was Lara and she was a great teacher, she explained what I needed to do for my open water dives very clearly. We also went on a dive with Oliver(Divemaster), he was awesome, incredibly knowledgeable about the different dives and reefs. The service and equipment at the dive shop were top notch. My wife and I plan to return to the El Presidente both because it's a great resort but also because of the quality of our dive experience.
“Scuba Du at the El Presidente was Fantastic” – on 03/31/16

Had a great time with Scuba Du getting whole family scuba certified. Dylan was our instructor and he was the BEST! Very friendly, flexible and knowledgeable staff at Scuba Du.

“BEST dive shop!” - on 07/16/2016

March 26, 2016


We had a wonderful and relaxing vacation thanks to your professional dive crew, captains and staff. Thanks for making it easy for us by taking great care of our gear and especially taking the time to help my wife clear her ears on the very first dive of our trip. The trip to Punta Sur (Devils Throat) was by far, the most memorable. We are looking forward to our next trip to Cozumel and especially looking forward to diving with your outfit. Thank you Scuba Du!
“Thanks Abraham, Alex, Michelle, Victor and the entire staff and ownership of Scuba Du! First Class Dive Operation!”

"First Class Dive Operation!” - on 07/16/2016

March 14, 2016


Scuba Du is an outstanding dive operation. The training of the staff is over the top. 
I had the privilege of training with Alfonso, one of the best instructors I have ever had. Alfonso was thorough and encouraging in all his teaching. Alfonso is also a great diving guide. Request Alfonso if you plan any training on your visit.
All of the Dive Masters are very well trained and ensure that the diving circumstances meet the skills of the divers. Jose and Abrahim N. were exceptional in their professionalism; I would trust them on any dive.
Scuba Du's fleet are all great boats with convenient gear storage and easy entry/exit. All the dives are drift dives, but the captains are very well trained and little wait is required after you surface.
The most amazing part of the Scuba Du experience is Victor, and his trusted side-kick Carlos. This team provides true VIP gear service throughout your stay. They deliver the gear each morning onboard the boats, remove the gear when you return, and completely clean and dry the gear at the end of the day. When you are ready to return, you pick up your gear sanitized and dried the morning of your departure. It can't get any better!

“First Class Dive Operation” - on 07/16/2016

March 19, 2016


Been trying to dive with them for 3 days. They won't confirm an afternoon trip unless you are 4 or more people and have not gone out for at least the last 4 afternoons. Also they are considerably more expensive than their easier to book competitors and seem to have an "oh well" attitude. Very unfortunate as I am staying at hotel where they are located.

“Wish I could rate their dive experience” - on 07/16/2016

March 02, 2016


Had 2 dives with Lara while my 2 buddies got certified. I got my enriched air rating. 
Great equipment and boat. They do a fantastic job and Lara was top notch. 
We took Lara for a drink or 5 afterwards and she had nothing but great things to say about the company and town. 
I give this shop a 5 plus and Lara a 10. 
Enjoy.

“Great trip ” - on 07/16/2016

February 25, 2016


My wife and I just finished another week at El Presidente diving with Scuba Du. This hotel and dive operator have become our "Go To" Caribbean destination. The property is wonderful and Scuba Du is fantastic. We have been diving with Dive Masters Jose Luis, Michelle, Raymundo, Oliver, Dara and just recently a new (to this operator) Dive Master Abraham. I can't say enough about how attentive and skilled they all are. Boats are never crowded. They did a night dive for us with just three divers one night! The guys behind the counter are great and the best of the best is Victor. Victor loads your gear onto the boat, takes it off the boat, rinses it and repackages it in your gear bag every night and actually thoroughly cleans it for you at the end of your trip. Even the crew on the boats are wonderful. You simply can't go wrong with the El Presidente/Scuba Du combination.

“Exceptional Service” - on 07/06/2016

February 24, 2016


Scuba Du is a FANTASTIC dive shop. We have used other dive shops over the years and were more than impressed with Scuba Du. We had a hotel in town and they were gracious enough to have their dive boats pick us up on time at the Aqua Safari pier for each day of our dives.
The dive masters were great and the overall service we received was absolutely fantastic. Scuba Du is a very professional dive shop and their fleet of boats is better than what we have experienced with other dive shops. Their boats are clean; they have floor mats which is great because your dive gear (or other personal items) are not not sitting on a wet deck. The fleet of boats where you can do the giant stride to enter the water, are laid out with a step-down platform allowing for an easier experience to enter the water.
And here is another nice touch ... having the eco water bottles that come complimentary with your dives are a nice change from the plastic bottles used by other dive shops. To me, this shows that Scuba Du has a keen interest in protecting our environment.
Finally, hiring a dive master (which comes at an extra charge) for a personal dive experience was invaluable. For those that are newer to diving, please consider this option because you really do get a personalized dive experience and comfort in the water. I would HIGHLY recommend Jose Luis Aragon for this service! He was an ABSOLUTE PLEASURE to work with! In addition to your diving, Scuba Du offers at a minimal fee, a service to wash and dry your dive gear each day. Believe me, this was well worth the money. Our dive gear came neatly packed within our dive bags every day and was totally dry and SMELLED GREAT!
My husband and I definitely look forward to using Scuba Du on our next dive, We would HIGHLY recommend you try this dive shop and WE WILL be using them again!
THANK YOU Scuba Du!

“Excellent SCUBA experience! Great team!” - on 07/06/2016

February 21, 2016


Scuba Du at the Intercontinental Hotel is a first class dive shop - very organized, punctual and a caring joyful staff. Hats off to Dylan, our dive instructor. He was patient, watchful and very encouraging. I thoroughly enjoyed the 2 tank dive following the resort course - Dylan kept a close eye to make sure I was comfortable, and he made the dive experience thoroughly enjoyable. Always stayed close and was very enthusiastic in pointing out the big lobsters, grouper hiding in the reef, barracudas, and sting rays to name a few! Thanks, Dylan. Hope to see you when we visit next.

“Great dive instructor and fascinating divjng” - on 07/06/2016

February 08, 2016


Thank you Michelle, our excellent dive master. Well equipped boat, excellent gear. On the spot staff to help you in and out of the boat, great captain, nice fresh fruit snacks and water.

“Flawless diving operation” - on 07/06/2016

“Best Dive Operator in Mexico”

January 2016

Let me start by saying trying to find the cheapest dive operation is never a good idea. You pay money to have the best guides, gear and boat because - your life is in their hands. This is not a time to go on the cheap. So yes, Scuba Du is more 
expensive than some other operators on the island, but it is worth every penny. Dive masters are friendly, and offer white-glove service if you are renting gear. Unless you prefer to do it yourself, everything is taken care of for you (including cleaned and stored in between dives). They also only take a group size of about 6 per dive master. This is key in drift diving/swim through conditions where beginners might be bumping or knocking into you. Finally they have fast boats - which is key when many of the dive sites are quite a far ride and you don't want to spend your entire day on the boat. We were staying at another resort, and we had prompt pickup at our resort for free each day which was great. They also offer you a refillable water bottle with your dive purchase for use with filtered water on board - loved the nice touch of both a souvenir and better for the environment than plastic bottles. When we return to Cancun, Scuba Du will be the only choice!

“Best Dive Operator in Mexico” - on 01/29/2016

January 2016
I took my family on vacation to Cozumel, Mexico and stayed at Presidente Hotel. My wife and I were already certified Scuba divers and we tried to get our two sons certified before our trip. The dive shop back home proved to be undependable and they didn't complete the open water portion of the training before we left for vacation. We went to Scuba Du located at the hotel and they hooked us up with the friendliest young man from Australia named Dylan Boag. Dylan took us under his wing and gave my wife and I a refresher course and helped my two sons complete their training. We were able to dive as a family as we had hoped and saw some really cool stuff. We really liked that the boat was nice and not crowded like some other operations we've dove with in the past. We totally enjoyed our stay in Cozumel and both of my sons didn't want to go back home! The trip was way too short but we'll never forget how nice Dylan was, and the level of care and service he provided to us. I would recommend to anyone, diving with Dylan. Thanks for a vacation we'll never forget!

“Diving with Dylan was awsome” - on 01/29/2016

January 2016
My husband and I had some e-mail contacts with Jorge De La Fuente before we travel to Cozumel. When we arrived on the island he was abroad, they said. We booked two packages and had boat dive (two tanks per day) on a regular basis for our week in Cozumel. The company has good vessels, good safety standards on boat. Quite professionals (we are retired professional dive masters) and good equipment. We had our personal stuff, that they occasionally loose or misplaced. The staff is quite always pro and nice. We only had a bad experience with the dive master Michelle: she was not perfectly skilled (she forgot to give a real briefing, she didn't say a thing on the marine park before our dive and she din't realize that me and another diver had gloves during the dive, which was not allowed). Overall she was really rude and unpolite after the dive, and we had a bad dispute with her (she yelled at me in front of other guests because she noticed my touch on a small spot of the reef, and forgot that her buoyancy and the buoyancy of her other guests was awful, and the group made big damages on the reef with fins and gear). What a pity, what a shame. All the other days we had great fun with all the other guys on board. Hope we'll be back again!

“EXPENSIVE BUT GOOD!” - on 01/29/2016

December 3, 2015
My fiancee and I have been diving for years now and Scuba Du is by far one of the best dive shop we have been to. These guys go above and beyond making your diving experience enjoyable and very comfortable, from taking care of the equipment, setting it up for you and taking it in and out of the boat. The dive masters are top notch, very experienced and extremely friendly.
We are definitely coming back to Cozumel and Scuba Do will be our dive shop of choice.

“Best Dive Operator” - on 01/29/2016

November 24, 2015 
Best dive of our lives. We now understand why everyone goes back to Cozumel to dive. Also, diving captains were fun, friendly and safe.

“Best dive ever” - on 01/29/2016

November 10, 2015
A great dive leader makes the dive even more memorable. Raymundo is a consummate professional, even when herding cats underwater; Oliver's enthusiasm was infectious; Dillon spotted wonderful things on the night dive; and Jose Luis ensured all expectations were exceeded. The boat captains and crew are top notch and the boats themselves are well maintained and impeccable. Anyone can take you on a Cozumel reef dive but when you dive with the crew at Scuba Du your safety and maximum enjoyment are guaranteed! Highly recommended!

“Perfect Dives-Perfect Divemasters!” - on 01/29/2016

October 19, 2015
We stayed at El Cozumeleno last week and made arrangements to do our first ocean dive with our young adult children who did a Discover Scuba Dive. We made arrangements via email with Laura who answered my endless questions until we came up with a perfect first dive plan. Since it was my first dive (and I was absolutely terrified to see a shark) and my kids first dive, we did a simple beach dive. Alfonso was the kids instructor and our dive master. He was GREAT! I couldn't have asked for a better first dive. He ensured my kids were safe and still managed to deal with all my anxiety. I would definitely go again, and have no reservation recommending this operation to anyone. Loved it and now my kids are ready to get certified and go back!!

“First ocean dive and a DSD for the kiddos” - on 01/29/2016

September 30, 2015
Our first visit to cozumel island, and we have enjoyed four fantastic dives with scuba du team. 
They took us to the most beautiful dives around - santa rose wall, cederal, la francese and Colombia reef. 
The service was fabules - we got little bottles of water, fruits on the boat, perfect equipment and above all a PERFECT dive master - jose louis. 
He was very energetic and yet patient to those who had hard time diving (one of the girls in the group was afraid and he dived while holding her hand through all our 55 min dive) . He made sure we will notice every little unique fish there was around. 
We definitely recommend diving with scuba du - besy quality!!
Send our love to jose louis!

Visited September 2015

“Viva Jose Louis !!!”Tel Aviv, Israel - on 10/26/2015

August 30, 2015 NEW
My children and I were very pleased with ScubaDu and strongly recommend them. 

We all got certified near home 2 weeks before our trip and were a bit nervous about our first experience with reef diving. When we showed up at the dive shop the day we arrived, we spoke with the manager Julian. He was welcoming and very patient. He asked us a number of questions about our skills and our interest and presented us with several options, based on our experience. He was sensitive to our concerns and very clear with what we would expect. We elected to take the Advanced Open Water course with Scuba Du. Our instructor Lara was very professional, patient and attentive. She made sure we were safe, conformable and were having fun. Julian and his staff were extremely helpful with every detail, from getting our equipment ready to the check out process and we had a great week. 

My wife did not dive so being at a nice hotel was very important. Like the rest of us, she thoroughly enjoyed the El Presidente hotel. The staff is very attentive, the hotel well run and the pool, fitness room, beach, on property dining and rooms were wonderful.

We had some amazing dives and became much more confident drivers (Thanks so much Lara) and are already looking forward to returning to ScubaDu over the Christmas holiday this year.

“Wonderful dive experience” - on 09/01/2015

August 22, 2015
I have dove with them for years and they have always had great staff. I was able to complete my 200th dive on a night dive with all types of life. This week did Devils Throat, saw hermit crab, sea snake, crabs, lobster and sharks. Recommend highly.

“Great people” - on 09/01/2015

August 3, 2015
We just returned from our second dive trip with Scuba Du. What an amazing week of diving and pampering! We had 6 people in our group, and we were able to get our own small boat for the week, and we hand picked our favorite dive master, Jose Luis! He took us to very carefully selected dive sites to get just the experiences we wanted, with very few other divers. Jose Luis is beyond wonderful! He is so safe, so knowledgeable, and he takes care of everything. It truly is hard to describe how hard he works to make your dive week one you will always remember.
The staff at Scuba Du Dive Shop (at the Presidente) are all friendly, enthusiastic and welcoming. I felt like we were going back to visit old friends. When you meet the owner, Jorge, you come to understand why everyone you meet is so full of enthusiasm for their job. Jorge has worked hard to build a first class operation at Scuba Du, and he has somehow managed to pass on that work ethic and sense of joy to all his employees. Amazing! I remember the first time I met Jorge at a scuba show, he promised me I would be satisfied if I just tried Scuba Du--I had no idea how right he would turn out to be.
We dive all over the world. I have had so many other dive ops tell me "this is concierge diving where we take care of everything!" Well, that is almost true, sometime! But here at Scuba Du, it really happens. I never touched my gear, my gear "taquito" was delivered to me each morning in the boat--all clean and dry, thanks to the incredible job of Victor. Thanks Victor for making me smell so fresh all week! And hard to believe, he brought my clean and dry gear to the hotel on the last night, all ready to pack and put away when we got home. Now that is service!!
Do yourself and your dive buds a favor, sign up with Scuba Du and have the dive vacation of your life. The reefs are in perfect shape, Scuba Du takes care of everything, and if you can, get a 6 pack boat and understand what true concierge diving is all about.

Thanks Scuba Du for surpassing my expectations yet again.

“Diving with the Best!!” - on 09/01/2015

July 21, 2015
This is our second trip to Cozumel and our second experience with Scuba Du, which operates out of the Hotel Presidente. They are safe, professional and the diving is fantastic. Jose Luis and all the rest of the dive crew are cheerful and accommodating. We have been all over the world diving, and no outfit compares with the great job they do with your gear. After you set it up, you really don't have to touch it the rest of the trip except to do your buddy checks. We stayed at Fiesta Americana, an all-inclusive hotel next door to the Presidente, and they came and picked us up each morning. Five stars plus for Scuba Du!

“5 days of diving with Scuba Du in Cozumel” - on 09/01/2015

May 5, 2015
We (two adults, two boys ages 14 and 12 and one bubble maker) went to Cozumel for scuba diving and to Scuba Du to obtain certification as Advanced Open Water Divers. Scuba Du staff were very professional and friendly in that they persistently worked with us until we had sufficient skills to pass each step. Also we went on boat dives outside of the certification dives and had excellent Master Diver with us to ensure comfortability in drift diving. We are for sure coming back to dive with Scuba Du.

“Diving and AOD certification with Scuba Du” - on 07/11/2015

 April 22, 2015 
Crew was exceptional. Spent so much time with each of the members of the group. Very knowledgable and assisted young divers as well as adults. Had all scuba gear ready for us each day of trip... Took care of cleaning it all etc. provided fresh fruit for all on the boat in between dives. My damily and I had Dive masters Oliver and Jose Luis who were extremely welcoming and engaging. Overall great expirence. Highly recommend.

“Excellent” - on 07/11/2015

April 16, 2015
We recently took a snorkel tour here while guests at the resort. We had tried on our previous visit, but there were not enough snorkelers to fill a boat, so we were delighted to have the opportunity. There were seven passengers as well as the very personable and helpful guide and the captain. We had about a thirty minute boat ride in a modern shaded boat to the southern part of the island. Our first stop was El Cielo with shallow water, a few fish but loads of starfish. Second stop was Columbia Reef and last was Palancar. We saw a variety of fish and coral and our guide Oliver identified and pointed out things of interest. We were fortunate to see several turtles as well. After our second stop we were provided with fresh fruit, salty snacks and beer or soda and again on the way back to the resort.
We have been on other excellent snorkel tours other places and this measured up quite well. All levels of ability were accounted for and our guide and captain were so nice and knowledgeable. It was really convenient leaving and returning from the resort as opposed to taking a taxi to another location. We appreciated the small group and our boat stayed away from other snorkeling boats so we had a super experiece. We would do this again on our next trip!

“Great snorkel trip” - on 07/11/2015

 April 4, 2015
We did three days of diving with Scuba Du during the week of March 30. When I made the reservations I was asked to send pre-payment by check to an address in Colorado which seemed odd. When we arrived in Cozumel, all was good, though no one could give me a reason for sending the payment to Colorado. Scuba Du is based at the Presidente Intercontinental Hotel, but we stayed elsewhere. A Scuba Du boat picked us up at our hotel's dock every morning, and they returned us by boat or taxi every day.

Abraham was our dive guide. He was excellent, friendly, informative, and very attentive to all three of us, but especially to my daughter who is still an inexperienced diver. Even after a dive when she was cold, noticed and then gave her his jacket for the remainder of the boat ride. On our dives, I observed the other guides also being attentive to their divers. There were never more than five divers per guide, and in several instances there were only one or two divers per guide. They gave us souvenir water bottles, and had juicy and delicious pineapple and cantaloupe during the surface interval. I would definitely dive with Scuba Du again. 

By the way, the diving was great too. For big animals, we saw numerous large lobsters, numerous goliath groupers, two green morays, a stingray, many large turtles, a 6-foot nurse shark that swam next to us for several minutes, and two very large spotted eagle rays.

“Very good dive operation” - on 07/11/2015

March 28, 2015
Returned in MARCH after some rough weather in FEBRUARY during fiesta.. This company gave us full credit for missed dives due to personal clumsiness and injury.
We had heard about good diving in COZUMEL AND GOOD SERVICE FROM THIS COMAPNY. 

This is a very professional, safe dive operation. Equipment and staff are superb. VICTOR AND OTHER HELPERS take on the heavy lifting and cleaning of personal dive stuff, and has it all ready to go for next dives.
Divemaster Michelle is particularly helpful and tough on rookies7beginners......the way it should be! She's also tactful with experienced divers who need some reminders re dive etiquette. All in all, this is a place to come back to. There are many less expensive operators on Cozumel, but this one delivers the best value.

“2nd trip in two months” - on 07/11/2015

March 19, 2015
Me and my boyfriend had a great time diving with scuba du. The staff was very friendly and it was a good service to be picked up at our hotel by boat ( Hotel B). 
The only thing could be better was that we didnt get any briefing before our second dive, and my boyfriend is a befinner why it really could be necessary. 
The dive at Santa Rosa Wall and Cedral pass was wonderful! 

“Good diving” - on 07/11/2015

March 13, 2015
My Wife and I and two other couples spent a 4 night 3 day dive vacation staying at the El Presidente, diving with Scuba Du. We had a wonderful time. The staff at Scuba Du was fantastic. Willie the captain, Edwin the divemaster and Victor who helped with our gear all made this a trip to remember. Every aspect of this organization was professional and courteous. Thanks for a great vacation.

“Fantastic Dive Vacation” - on 07/11/2015

March 4, 2015
This time we actually used tripadvisor to choose the dive operation we used in Cozumel in February. They were well evaluated for several months in a row, so I decided to give it a try. 

We chose to stay at Fiesta Americana, which is completely refurbished and was great, but they did not set up a scuba operation at the hotel yet. They do, however, have a píer where one of Scuba Du's boat picked us up every morning. Very comfortable and they were there on time always ! 

Scuba Du was very professional, with shop team and Dive Masters. We did some fantastic diving with them, including Devil's Throat at Punta Sur. It was an excelent week, I fully recommend Scuba Du for diving in Cozumel.

“Excelent choice to dive in Cozumel” - on 06/24/2015

 February 16, 2015
We came to Cozumel to complete our PADI Open Water course. The staff at the Scuba Du dive shop were exceptionally knowledgable and patient. Within 2 hours of arriving at our hotel, the Presidente Intercontinental, where Scuba Du is located, we were in the water with our instructor, Alex. He was great. 

The next day, we got on our first boat trip with a wonderful dive master, Carlos. He helped us a lot in terms of orientation. He took it slow to allow us to bask in the beauties of the marine reserve off the southwest coast of the island. 

Their rental equipment is in good shape. Their boat trips include 2 well-planned sites per day. What a wonderful experience this has been for my family.

“Scenery and staff are excellent” - on 06/24/2015

January 30, 2015

 Scuba Du was fantastic. A special thanks to Jose from El Cozumeleno helping set up the trips. Special thanks to Dive Masters Michelle and Ray. Learned a lot and really enjoyed the diving I was able to do. Would highly recommend Scuba Du for all your diving while visiting Cozumel.

“Excellent scuba place” - on 06/24/2015

January 28, 2015 

We went on 6 dives over 3 days with Scuba Du. Their rates seemed a little higher than other dive operators in Cozumel, but they had a shop where we were staying (Hotel B) so they seemed like a natural choice.
Getting started on our first day was a little tough. We tried to set up a dive trip in advance over email, but were told we should just set it up when we arrived. Unfortunately the on site dive shop was closed when we got to the hotel. We had to scramble to get everything set up the next morning, but they were able to fit us in on a dive boat.
Pickups at the Hotel B docks were convenient, but since the hotel is situated on the northern end of the island, you spend a good hour or so picking up divers at other hotels before heading out to the sites.
Everyone was very safety focused during our dives. The reef diving off of Cozumel is amazing, and Scuba Du's divemasters did a great job guiding us around it - we especially liked Raymundo's laid back diving approach.

“Fun Reef Diving Experience” - on 06/24/2015

January 13, 2015 

We have been clients of Scuba Du since the early '90's. With over 1350 dives, we are very careful about the dive operation we use. Scuba Du has NEVER failed us in all of these years. They are dependable and safe. The water was chilly this January, but it brings the eagle rays. We saw them on 10 of our 12 dives. Jose Luis, as our guide, was excellent. He has a great pride for his job and country. He is extremely knowledgeable and caring. He watches, but doesn't hover. The boats are in excellent condition and the captains ready to pluck us from the water. Most dives are a minimum of 1 hour. There is never the need to feel rushed. Victor still impeccably cleans our gear. We are truly spoiled. Also, as avid photographers, it's important that the staff understands the need for isolation and care for the equipment. Scuba Du provides this service. We are returning in July and will be with SCUBA DU!

“A Plethera of Eagle Rays” - on 06/24/2015

January 8, 2015

 From Management to Staff to Dive Leaders, Scuba Du offers outstanding professionalism and value! I stayed off-site and a Scuba Du boat picked me up at my pier each day and dropped me off at the end of the diving day...just one of the many "extras" you can count on diving with them. Dive Masters Abraham, Ray, Jose Luis, and Emily ensured maximum bottom time, emphasizing safety and fun, and still spotted all of the marvelous marine life teeming on the reef. Their boats are immaculate [and covered!] and my gear was treated carefully even as they quickly set everything up for each dive. All I had to do was enjoy and I did that every day. Originally scheduled for 4 days, I immediately added two additional days after the first day. When you find a winner, you stick with it! Already planning my next trip later this year with Scuba Du. Highly Recommended by Fritz!

“6 Days, 12 Amazing Dives” - on 06/24/2015

December 23,2014 

We used Scuba Du for our second day dive since they were located in the same motel we were staying in. They have great service and outstanding dive masters. We did a 2 tank AM dive and were back to our motel by 12:30 so we could enjoy the rest of our day

“Associated with El Presidente” - on 06/24/2015

December 11, 2014 This was our first time in Cozumel, with a group of 22 from our local dive shop (Underseas Scuba Center). The Scuba Du staff is excellent. Jose Luis displayed an amazing amount of energy and kept things running smoothly on the boat and underwater. Karrina was our dive master for most of our dives and did a spectacular job. Dive master/photographer Nancy assisted her on a couple dives and helped me out of a runaway drift situation. (She also knows where to find the elusive toadfish.)Boat procedure differs here from what I’ve experienced elsewhere. All your gear is kept at the shop right next to the dock—you don’t have to lug everything from your room or storage lockers. Your first tank is set up for you when you get on the boat--all you need to do is add weights and suit up. Coming out, you hand up your camera, weights, BC, and finally, ins. This makes it much easier to get up the ladder and navigate to your seat. Antonio had your second tank ready to go, or your gear stowed in your dive bag. Equipment specialists Victor and Carlos deserve special mention for their miraculous ability to sort and organize every bit of equipment for four boatloads of divers. After every outing, they sort and dry it for you and store it in the shop. When you check out, Victor will have all your gear packed and smelling sweet.

“Your dive gear will never smell so great” - on 06/24/2015

December 10, 2014

Scuba Du's staff provide us with amazing service from the shop to the reefs. Extremely professional dive guides, great boats (I think they have five) and a great location. Highly recommend.

“Incredible Dive Guides” - on 06/24/2015

November 24,2014

Sandy at Scuba Du guided me through the PADI open water certification. She was patient, showed us great things underwater and made the experience memorable. The referral service was easy to use. She picked up right where I stopped the pool training. We knocked out all the skills then saw turtles, Rays, lobster and sea slugs. Amazing!

“The experience was fantastic.” - on 06/24/2015

November 19, 2014 
This is the second time our group has used Scuba Du and couldn't be happier. We had Michelle for most of our dives and Ray sometimes. Loved Talking with Michelle after learning she lived in same areas as we all have. We also did a snorkel trip one evening which was so much fun... The star fish were so amazing! We loved using the service to have our gear clean and dry and smelling fresh the next day when we came back to dive, we felt so spoiled. This was at least our 6th or 7th trip to Cozumel and can't wait to return! See you again soon!

“Great dives!” - on 06/24/2015

November 8, 2014

We had Luis all week for diving. He was very detailed with instructions and making sure everyone had equipment and knew the dive profile. Dive team took care of all equipment and we just had to sit back and relax. I think they would have breathed for you if they could have

“Great service” - on 06/24/2015


November 5, 2014
I am still new to open water Scuba Diving but when I requested a Dive Master as a diving buddy at Scuba Du Cozumel, it was suggested that I hire a private dive-master for $60 per day. After the first day, 2 dives, I requested and got Abraham for the second day. One more reason to go with Scuba Du. He was Fantastic. On both days, 2 dives each, he made me feel totally relaxed, safe and in good hands.
If you give these guys a chance, I promise you will never go anywhere else. They are the BEST.

“Scuba Du Dive Team, Boats, Equipment and Location, Awsume !” - on 06/24/2015

October 28, 2014This was our third dive trip with SCUBA DU. It keeps getting better. We took "Deep Diver" and "Peak Performance Buoyancy" Specialty classes with Nichan. We have done other PADI specialty courses but cannot remember learning more and having more fun. Nichan is an amazing teacher that keeps us engaged, challenged and excited.
Jose Luis and Emily were our dive masters and are the absolute best. I think Jose Luis knows were every turtle, shark and fish is hidden. They are both great people with infectious enthusiasm for diving (and life.)
Carlos & Luis are great boat captains that safely and promptly got us to the dive sites and back. Antonio and Manuel make sure that our gear is ready to go and we are supported while on the boat.
Back on the dock, Victor and Carlito keeps our gear clean and well cared for. It amazes me how they keep everyone's gear straight in their heads. 
In 15 years of diving, I have never met a more professional, caring dive shop. I can't wait to come back for another visit

"Nichan-World Class Instructor" - on 06/24/2015

October 19, 2014 

Cozumel is one of the best places in the world for scuba diving, with an endless variety of colorful fish. Scuba Du at the Predidente Intercontinental Hotel is the best place to take you to different scuba diving sites with reefs. All their staff, top boats and equipment are also great.


“Wonderful staff, wonderful places! - on 06/24/2015

Reviewed July 22nd 2014


I have been diving in Cozumel for 20 years, but this was my first time with Scuba Du. I was very pleased with the on-site operation at The Presidente Intercontinental resort. The check-in process was quick and painless. The dive boats were all in good shape . . . clean, fast and with cover to avoid getting scorched on hot, sunny days. The boats left promptly at 8 AM for the 2-tank dive. We were in the water by 8:45-9:00 AM, usually returning to the dock at the resort around 12:15-12:30 PM. The dive schedule is laid out so that different dives sites are targeted for each day of the week, reducing the likelihood that you'll dive the same site on any single dive trip . . . we did 8 different sites over 4 consecutive days. The diving was phenomenal, as usual, and the divemasters were great . . . we had Michelle and Jose and would definitely ask for them again. The boat captain and assistant were attentive to their assignments and all of the employees at Scuba Du were safety-conscious, without "mothering" experienced divers. I would highly recommend Scuba Du without hesitation.

Great dive operation - on 08/19/2014

Reviewed July14th 2014


The Scuba Du dive team (Claudio, Jose-Louis, Michelle & staff) made our June 2014 trip fantastic. We went diving every day for 10 days, extending our stay at the Intercontinental twice. Michelle helped my wife, who was certified 5 years ago, go from zero to anything goes, total enthusiast. Jose-Luis took over and she looked forward to diving every day. Had many 60+ minute dives instead of the typical 45 minutes. Very professional and safe. Dive Masters are instructors and although I'm advanced and crewed on a dive boat growing up, I learned more from Michelle and Jose-Louis than any other experience. The dive Manager, Claudio, was outstanding and very flexible to our needs. The staff always smiling and always there to help; or pass out fresh fruit and water. Boats and whole operation is world-class and best in Cozumel. We're going back first chance!

Best and most professional dive operation - on 08/19/2014

Reviewed July4th 2014


Excelente experiencia al contratar los servicios de buceo con Scuba Du Cozumel. Totalmente enfocados en la satisfaccion del cliente, no tienes que preocuparte por nada, ellos se encargan de todo. Definitivamente es la mejor opcion en Cozumel para bucear.
(Excellent experience hiring Scuba Du Cozumel Dive Shop services. Absolutely focused on customer satisfaction, you do not have to care about nothing, they will do. For me Scuba Du Cozumel is the best option for scuba diving at Cozumel).

Scuba du, calidad, servicio, seguridad , diversión - on 08/19/2014

Reviwed on June 16th 2014


I just recently did my Advanced Open Water Diver course through Scuba Du here in Cozumel. I had a great experience, especially with my dive master Sandy. She was extremely fun, helpful, and knowledgable. 

I had previously gained my regular open water certification in Turks and Caicos, but enjoyed this course as well as my dive instructor, Sandy, so much more. My course included five dives, some of which were challenging (as the advanced course intends) and well were beautiful beyond words. 

If you come here make sure to request Sandy, I will miss her and the rest of the crew very much. 

Merci Sandy!!

Great experience with Scuba du - on 08/19/2014

Reviewed on april 16th 2014

Great dive trip, crew was awesome and our dive master was excellent, he was able to find and point out some great sea life and did a great job of making us feel comfortable. Very courteous and professional crew, we had a great time and will definitely use them the next time we go back to Cozumel 

Great dive experience - on 08/19/2014

Reviewed on april 4th 2014

For my first open water dive, my sweetie and I travelled to Cozumel recently - he was familiar with ScubaDu and had gone on a dive last year with scuba instructor and dive master Nancy and had nothing but wonderful things to say about her. I was happy to know we were diving with Nancy again this year - right away I felt that Nancy was very knowledgable and skilled. She knew I was brand new to scuba and was excellent in her patience and guidance - in her hands I felt I was in the best of care and had an amazing experience as a result! I would not only recommend Nancy for new divers, but experienced divers too - she knows her stuff, is lots of fun and is so sweet!! The whole ScubaDu crew and other dive masters are a world class outfit - they are the best!

Terrific Experience - on 08/19/2014

Reviewed on March 28th 2014

My 12 year old is a newly minted Open Water Diver and this was his first diving trip after certification. I can't say enough good things about Scuba Du. Before our trip to Cozumel (we stayed at Presidente Hotel, also the BEST), I emailed Scuba Du with tons of questions. Carlos immediately replied and answered everything and also suggested a diving itinerary for us. We did a three day dive and it was an excellent experience. Our dive master, Nancy, was super. She and the boat staff prepared all our equipment (we only brought fins, snorkel and mask) and all we did was slip into the BCD and go. Nancy assessed our comfort level in the water and off we went. We were not 'babied' but instead she realized that we were at ease and took us on an amazing underwater journey. We exchanged our last day dive for a night dive and that did not disappoint either. Simply wonderful. I took my GoPro and filmed a lot, including upclose nurse sharks and sea turtles, however, If you have a GoPro, you MUST get a red filter. I only learned this whilst here and am sorry...all the video is missing the vibrant colors. I just ordered one for the next trip. Anyway, go with Scuba Du if you are in Cozumel. My son loved it and is hooked. Can't wait for our next trip.

Scuba Du is the best - on 08/19/2014

March 23rd 2014 

March 2014 - My wife and I dove with Scuba Du seven consecutive days during spring break, and have no regrets about selecting Scuba Du as our dive operator. All three boats we used were very good; not cramped like the fast boats (but small boats) that were being bounced around on the choppy days. 
My wife's bad back necessitated gearing up on the fantail, and the crew easily accomodated her needs. 

Being new divers, we elected to hire Nancy as our private divemaster. She was incredibly helpful and patient, helping us work past ear equalization and cold-sensitivity issues that threatened to derail my wife's diving. Without Nancy's care, our vacation would have been much less successful.

For high-quality boats and high-quality customer service, you will not go wrong with Scuba Du!

bj from The Woodlands, Texas

Scuba-Du first rate service and great boats - on 08/19/2014

March 3rd 2014 

We have been diving for over twenty years. We booked a private weeklong boat with Scuba Du. Little did we know how amazing it would be. Our DM, JoseLuis, was the most organized, safety minded, knowledgeable DM we have ever had. Our captain, Elias, was perfect also. We did not have to worry about anything. Dive gear, pick up time, safety stops, our dive boat were perfect. Victor, who worked at the shop, had everything cleaned and dry and ready to use every am when we arrived. They picked us up at our hotel every morning or afternoon, at the pier. Even at the end, our gear was washed, dried, and delivered to us after our last dive (really). We just threw it in our suitcases. If anything broke, JoseLuis had it fixed and ready in minutes (really). He took extra weights, watched us like a hawk (I have over 250 dives), let us do what we wanted, but was quick to find amazing things (he found a turtle and nurse shark sleeping together). We swam right over it. Can't say enough. Best dive trip we have ever had.

Jose Luis - on 08/19/2014

Reviewed on March 2nd 2014


We took the snorkel tour through this company. Had to taxi down from our hotel to the Presidente Intercontinental with several other guests but they brought us back to the pier at our hotel after the trip. The guide and captain were friendly and helpful and not too bossy. We like to just get out on the water and look around by ourselves. One thing that was funny is that while we were snorkeling on Plancar Reef a scuba tour passed below us. If you're looking for a more isolated experience you're not going to find it on Cozumel.

Good trip friendly staff - on 08/19/2014

Reviewed March 2nd 2014

We hadn't been diving in years and needed a Tune-up course. Sandy was your instructor, she was thorough, patient and professional. By the time we were finished, we were confident under water and Sandy showed us some great sights on our dives. Highly recommended. February 2014.

Great Instructor - on 08/19/2014

Reviewed february 18 2014 

Once again, another great dive experience with Scuba Du. My first trip to Cozumel was last November & I dove 3 days with Scuba Du. I had such a good experience with everyone that I booked another trip this time for a bit longer. I spent 2/2/-2/13 diving with Scuba Du and once again had a great time with all of the dive masters and staff. Back in November my divemaster/insructor Michelle had mentioned that I should come back and get my Advanced Open Water certification. I managed to do all of my lessons online before this trip & I was able to complete not only my Advanced Open Water, but also my Rescue diver as well. Michelle was a great instructor and was not only very knowledgeable but also made the experience fun as well. Because of her, my buoyancy has improved tremendously! Nancy is a fantastic photographer & will give you camera tips anytime. And the other DMs, Pablo, Sandy, & Jose Luis made my experience very enjoyable. Would definitely recommend. Great diving + Great service.

Great staff, great dive, excellent instruction - on 08/19/2014

Reviewed February 7, 2014 NEW

20 steps from our room, so very convenient. $89USD for a 2 tank dive. I did 9 dives with them this week and was very satisfied. Everyone was friendly and knowledgeable. The boats are nice, they give you plenty of bottled water and fresh fruit, they leave/return on time. No more than 8 divers, 2 groups of 4. The night dive we only had 4 on the boat. The guides are great with new divers and spend alot of extra time with them. Communicated well via email prior to my trip. They have a set schedule of rotating dive sites so if you dive all week you always see something different.
If your staying at the Presidente InterContinental, there is no reason to dive with any other dive shop, these guys make it easy!

Visited February 2014


“Perfect for staying at the Presidente Intercontinential” - on 02/18/2014

5 of 5 starsReviewed January 26, 2014

This was our 3rd trip to Cozumel and our 3rd time diving with Scuba Du. We made the arrangements with Oscar by email before our arrival to have us dive 3 days January 20, 22 and 23, 2014. We went to the El Presidente Sunday morning to pay for our dives and rental gear. We have experienced great diving with Scuba Du in 2008, 2011 and 2014. This trip we stayed at the El Cantil condos and were picked up every morning at 7:40 on the pier.....very convenient. The reason we enjoy Scuba Du is their commitment to our safety and great Divemasters, Raymond and Lic for this trip. The Divemasters brief us before each dive and go out of their way to show us marine life. Elias is a super deckhand helper who goes out of his way to provide great service. Captain Carlos is a great boat captain. The dive boats are very comfortable. We have only praise for this dive operation. We believe that Scuba Du is a great value...great service, safety and fun in Cozumel. Keep up the good work Scuba Du! We will be back! Angelfish23

Visited January 2014

 

“Great Dive Operation” - on 02/18/2014

Reviewed January 10, 2014

My 20 year old son and I had such a wonderful time in 2012 that we returned in Dec. of 2013 and were not disappointed. I made all of the arrangements by email with Oscar. They work very hard so that you will have a great time while keeping your safety as a priority. My son and I are very experienced divers and they were very accommodating, letting us continue to dive after others returned to the boat. We loved diving Palancaar Reef. The highlight of our vacation was diving the Cenotes with Luis that they set up for us. We will be back again in 2014! As always, Victor does an amazing job with our gear, even in stormy weather, our wetsuits were dry the next day! A relaxing vacation, staying at the El Presidente and diving with Scuba Du!

Visited December 2013

 


“We'll be back again!” - on 02/18/2014

4 of 5 starsReviewed January 10, 2014

Spent 1/1 - 1/8 in Cozumel and dove with Scuba Du numerous times. My son and I obtained our Advanced Open Water with Alfonso while on your boats. Pablo took us on a night dive and we also had day dives with Pablo and Liz. From the boat captain, deck hands, and dive masters, we felt black tied from day one!
We had terrible weather with high winds and rain and it seemed the worse the weather, the harder you seemed to work.

We will see you again.

Visited January 2014

 


“Exceeds expectations” - on 02/18/2014

1 of 5 starsReviewed January 8, 2014

Booked with Scubadu before arriving on Cozumel. They have good reviews on tripadvisor to figured they would be good. Arrived at the dive shop and started filling the paper work in preparation.

When it came time to pay, I noticed something interesting on the bill. My girlfriend and I were doing two afternoon dives, and two more dives the next morning. However, they had charged us for two days of gear hire (which, by the way, they already charge double that of other dive shops on the island).

I checked and confirmed with the dive shop manager that if you do four dives in a single day (ie 2 morning dives and 2 afternoon dives) then you only get charged once for gear hire. However, because we were diving the afternoon and then morning dives, we were getting charged twice. What's the difference? Nothing. Still two boat trips, four dives - only we were sleeping in between our dives.

In my view, it is simply unfair to be charged twice as much for the exact same service than the next customer. I pointed this out to the dive shop manager and the following is what he responded:

First, he said that it's the rule, so too bad, we would have to pay. Next, after pointing out to him how illogical it was and that it was genuinely unfair, he refused to admit that it was unfair and insisted we just had to pay. Finally, I insisted that is was very unfair and he admitted (this is a direct quote) "well, customers pay it anyway, so we still charge it".

Suffice to say we didn't go on the dive. I'm happy to pay what's due, however, I'm not happy to be blatantly ripped off, particularly after the admission from the dive shop that they know it's unfair but just exploit customers anyway because they can.

We later heard some stories suggesting that Scubadu also charge different prices for people depending on what room they are staying in. The more expensive their room, the more they charge. I'm not sure that's true, and I wouldn't have believed that except fo

“Blatantly unfair and a ripoff” - on 02/18/2014

Reviewed January 8, 2014

The weather was crap, the water was rough but the diving was perfect.

Divemasters Pablo and Michelle, the boat Captains and their crew went out of their way to make this an enjoyable experience for the new at boat diving kiddos (14-18) and the old Dad who has been around the block a few times. No need to do anything but dive and enjoy the fresh towels, and cold drinks after surfacing. They realize you are on vacation!

Pablo was quick to adapt when one of the kiddos needed a bit more help from Dad after a bit of a reverse block and a bit of a bloody mask. Not only was he quickly able to calm her down when she didn't quite believe Dad when he told her she'd survive, he also took the younger child under his wings on subsequent dives so Dad could concentrate on helping the older kid overcome her problems.

It was only thanks to Pablo's help with the younger child and his encouragement in allowing us to ascent much slower than the rest of the (small) group that she was able to continue diving. This child wanted to be a marine biologist and scuba diver since she was eight. She started training the day after she turned 10. Let's just say that Pablo made her year!

If you are ready to dive and enjoy a bit of personal attention try Scuba Du. You're going to like it.

Visited January 2014

 


“Perfection...” - on 02/18/2014

5 of 5 starsReviewed January 3, 2014

First dive after getting certified earlier this year and they did not disappoint! Staff was friendly. Saw lots of ocean life; Barracudas, Spiny Lobster, Morays, Coral, Tangs, Parrot fish, etc... Very exciting for my first dive! Worth mentioning that I have MS, and the staff was very accommodating to a person with a handicap. Helped me in and out of the water and made sure I had everything I needed to enjoy the experience!

Visited December 2013

 


“Excellent” - on 02/18/2014

Reviewed January 3, 2014

After receiving a reco from Toronto Scuba Club, we decided to book with Scuba Du on our most recent trip to Cozumel (instead of with our hotel's own dive shop). Everything was great! Oscar even called us in Canada to make sure we didn't have anymore questions and make arrangements.
We had some great dives with our DM (I forget his name). He was very knowledgeable and alerted us to some great wildlife (sea turtles, eagle rays!). The first day in, we both had some sea sickness but everyone was accommodating and made sure we stayed hydrated. The second day we were fine, even had a small 4 person group which was fantastic!
Boats were well-maintained, great captain, great attitudes, really high quality rental equipment.
The only reason I am giving Scuba Du a 4/5 is because A) my partner's tank slipped off 2x throughout our dives. We did not set up the gear ourselves, which we usually do. Lesson learned. B) although we loved diving with Scuba Du, it was a bit inconvenient to get out there for payments and papers and to get a hold of them over the phone for any questions we had.
Sidenote: we arranged a Cenotes trip through Scuba Du and they hooked us up! We had our own personal dive guide for the day who even wrote the book/maps for diving in the area!!!

Visited December 2013

 


“An amazing dive experience!” - on 02/18/2014

5 of 5 starsReviewed December 31, 2013

been diving with scuba du for 20 years now and love them. smart, safe, fun, nice boats, very kind and honest, helpful. one year i left my lycra suit at the dive palapa. did not know it. next year i show up, and victor walks up and hands me my lycra suit!
speaking of victor, he and carlos are worth their weight in gold. if you tip them, you will not touch your dive gear for the entire trip. drop if off after your checkout dive, and your stuff will be on your boat, SHAMPOOED AND DRIED, every morning of your diving. there is no where i've been, all these years, world wide, that takes care of me like scuba du at the presidente intercontinental, cozumel. hotel is best on island also

Visited September 2013

 


“Best dive outfit ON EARTH” - on 02/18/2014

5 of 5 starsReviewed December 29, 2013

I went on a trip with Scuba Du for 5 days with my family. My kids (ages 10, 12) had just been certified, and I was a little nervous about how much attention they would need for their first ocean dive. But Scuba Du delivered on so, so many levels.

We paid a little extra for a private dive master for our family and NANCY was amazing. She was very sweet and gentle with the kids. She kept them calm and relaxed and helped them underwater like I've never seen a dive master do before. Truly an amazing person as well as dive master. I would recommend her to EVERYONE!
Due to strange weather and currents, we did not get to dive every day. But I'd call in the morning and Julien would let me know the plan. He also went out of his way to call me in my hotel and let me know what was going on. He was helpful.

Victor took care of our gear (we paid him in tips $15 per person per day), as this wasn't included in the basic service. But we were able to leave our gear with the boat, they loaded and unloaded it for us, rinsed it, hung it to dry and made sure we had everything we needed. So nice.
The boats were small and clean and efficient. Each one had a dive platform which made entry and exit easy. The captain was crazy good at getting the boat to us in currents.

The reefs we visited were beautiful and we saw many, many things.

Visited November 2013

 


“Best Dive Staff I've met in 20+ years of diving” - on 02/18/2014

5 of 5 starsReviewed December 21, 2013

I had an awesome experience with scuba Du! We saw a giant sea turtle, stingray, a sleeping shark and the best guide "Liz" she made sure we were safe all the time :) I would totally recommend this place.
Visited September 2013

 


“Totally recommend this scuba place” - on 02/18/2014

5 of 5 starsReviewed December 15, 2013

I dove with Scuba Du when I went on a trip with my scuba club OVI. Being a new diver, they were very helpful and supportive. Pablo and Julio were our main guides for most of the days. They had great personalities and were very supportive of a new diver. Pablo even helped me out when I had some bounancy issues and was unable to stop at my safety stop. I will admit, that whenever anyone in our group had a problem. The dive masters would be on top of us in a matter of seconds to calm us down and assess the situation and correct it. The boat crew was very helpful in getting us in and out of the water in very quickly. On the last day, we had Elisa as our dive guide. She is an instructor with Scuba Du and she was more hands on and instructor like in her approach to guiding the tour. If you are still new, I would recommend her to guide ou through the reef. She was very soft spoken and helped you with equipment checks and reviews of what you should already know.

Equipment care and cleaning was amazing. They would load and unload your gear from the boat. As I mentioned on another review, Victor would clean our gear each night. My wet suit, BC, and regulator have never been so clean. They were even dry by the morning for the start of the next diving day. There was also no funky wet suit smell. On the final day, not only did he clean the gear but he folds and packs it in a way that makes it so easy to pack into your suitcase. He really needs to upload a set of videos onto youtube about gear cleaning and packing. Very compact. Make sure to tip Victor. From what I understand he only works for tips and he does an excellent job. Tip him well.

Visited December 2013

“Great Diving with Scuba Du” - on 02/18/2014

5 of 5 starsReviewed December 13, 2013

I recently went to a destination weeding in playa del Carmen and I had a day available so I decided to try scuba du. I had heard good things and it was one of the only places that I could try and book a dive with short notice. My wife and I have used several other diving shops in Cozumel and this one is one of the best. Our dive master Liz was awesome and very friendly, she took her time to explain everything about the dives we did and She gave us the most personalized service we have ever had. The actual dive was great and we were able to see a lot of great stuff. Another diver had an awesome underwater camera and he took some of the best pictures I have seen. I definitely recommend this shop to other divers regardless of your experience because scuba du does a great job of planing dives for all skill levels.

Visited July 2013

Jorge D, Owner at Scuba Du, responded to this review

December 20, 2013

Reviewed December 12, 2013

Dove with Scuba Du during our 2 week stay in Cozumel. Their service, professionalism, and friendliness can't be beat! Jose Luis is very kind and attentive to all safety details, remembers your name and greets you each time he sees you. Nancy was our favorite dive master. She is always smiling and kept us laughing for the entire dive. This place was quick to respond to me during my early emails while planning this trip and I couldn't have asked for a better dive company. I wouldn't dream of diving with another company here in Cozumel.

Visited December 2013

 


“Scuba Du is the BEST!!” - on 02/18/2014

Reviewed December 4, 2013

My husband and I stayed at the Presidente and went diving with Scuba Du. I'm a beginner and he's experienced. I spent the afternoon with Michelle and she was so patient and a very professional instructor. I was a little scared and she always made me feel comfortable and at ease. My husband and I both went on a boat dive the next day and he said his dive was the most amazing he had ever been on. They went down about 80 ft. I only went down 40 ft because I'm a beginner. At first it was rough and I was too nervous to go even though I grew up around water. I was just a little uncomfortable. But the next dive Michelle told me don't worry if you need to come back up I will bring you up cuz there was another guide too. I ended up going and I was very comfortable and I am just so glad I did and that Michelle made me feel comfortable and confident enough to go. All the staff on our boat really cared about our experience and they extremely conscientious about the equipment and gear which also made me feel good. I need to get certified when I get home to Florida, but its just so peaceful and beautiful in the ocean. I know I will get even more comfortable with more experience. They had a photographer too that followed us and I'm excited to see the pictures!

Visited December 2013

 


“Great, great lessons and guides!” - on 02/18/2014

Reviewed December 3, 2013

After taking Scuba lessons and confined (pool) dives in Connecticut, I signed up for four open water dives to complete my certification, two from beach and two from a boat.
The staff was exceptional in all ways possible and were friendly and flexible in scheduling my dives. My instructor was knowledegable, helpful, and an excellent communicator above and below the water. The boat dives were at the reefs and along the wall at the southwest end of the island, a region teeming with marine life and beautiful, diverse coral formations. Every diver should be as lucky as I to have their first open water dives in such a wonderful spot!
Overall experience could not have been better. I strongly recommend Scuba Du Cozumel (and the Intercontinental Presidente Hotel) to any diver or dive student visiting Mexico.

Visited December 2013

 


“Exceptional Experience!” - on 02/18/2014

4 of 5 starsReviewed November 26, 2013

We enjoyed diving with Scuba Du in Cozumel, we went diving with them for one day. We were picked up in the Hotel B Cozumel pier and taken to the InterContinental Presidente Hotel which is where the operation is run from.
The boats were in great shape and the crew and dive master were very nice. They offered refreshments and fruits between dives and helped with all of our gear. There were not many divers on the day we went and it was very spacious.
They have a set schedule for the dives sites for each day of the week so you can check it out and you will know where you will be taken to. They put good emphasis on safety and the organised dives are confortable and not challenging which allows you to enjoy and relax.

Visited November 2013

 

Jorge D, Owner at Scuba Du, responded to this review

November 26, 2013

Dear amigos!

“Nice Diving in Cozumel” - on 02/18/2014

Reviewed November 25, 2013 

Our family of four, including two teenage daughters went to Cozumel to obtain the PADI Open Water Certification. After extensive research, we chose Scuba Du at the Presidente Intercontinental Hotel. We could not have been happier with our choice.
The Scuba Du staff were friendly and responsive. The equipment well maintained and reliable. Our dive master Laura was exceptional. We were all relatively nervous about taking the course. Laura made our learning experience pleasant and enjoyable. She was knowledgable , patient, thoughtful and reassuring. We could not have had such an amazing experience without her. We highly recommend Laura and Scuba Du.

Visited November 2013

 


“Fabulous diving experience in Cozumel, Scuba Du” - on 02/18/2014

4 of 5 starsReviewed November 20, 2013

Tried this with Scuba Du at the Presidente Intercontinental location. This was my first time and Danielle was excellent in both teaching me and being patient while we were out. The beginners dive was $89 (cash) and there was a lot to see without having to take a boat out, we just waded in from the beach.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.


“First scuba dive” - on 02/18/2014

5 of 5 starsReviewed November 12, 2013

It's been a while since my last dive but the team at scuba du really took care of me. From the refresher dive to two dives the following day everything was great. Very good customer service, easy going team and definitely provided adequate amount of support while leaving enough flexibility to use my skills. Laura who was my instructor has done a terrific job. I highly recommend this team!

Visited November 2013

 

Jorge D, Owner at Scuba Du, responded to this review

November 18, 2013

Dear guest,

Thanks for your fantastic reviews, we're delighted you were so pleased with our service and specially with our instructor and all our staff. And we are please to hear that she made you feel comfortable in the water again!
We work very hard every day to provide the best service to our clients and we hope to see you soon in Cozumel and allow us to take care of you all again.

Cordially,
Jorge De La Fuente.

“Terrific experience” - on 02/18/2014

5 of 5 starsReviewed October 7, 2013

I dove with Scuba Du for 2 days, after they were highly recommended by a good friend. They are extremely professional, knowledgeable, friendly and helpful.
I had to take the morning ferry in from Playa del Carmen both days, and they were very accommodating. My gear was set up ready for me on the boat, so I was ready to go diving right after getting off the taxi.
And did I mention that the dives were great :)

Thank you for the wonderful experience. 

Visited September 2013

 

Jorge D, Owner at Scuba Du, responded to this review

October 9, 2013

Hola Toby,

Thanks for your fantastic reviews, we're delighted you were so pleased with our service and specially with all our staff.
We work very hard every day to provide the best service to our clients and we hope to see you soon in Cozumel and allow us to take care of you all again.
It´s very important for us to hear from our clients to be able to improve day by day so your feed back is the most critical issue!

Cordially,
Jorge De La Fuente

“Great Experience. Very professional and friendly.” - on 02/18/2014

5 of 5 starsReviewed September 5, 2013

Sandy is the best!! I was terrified and at one point didn't think I could do this, Sandy was thorough and understanding and helped me to be confident. I went through with it (beach dive) and cannot be happier that I did, it was awesome!!! I cannot wait to do it again!

Visited August 2013

 

Jorge D, Owner at Scuba Du, responded to this review

September 8, 2013

Dear Guest,

We are very please that you had an awesome time and I can tell you that you are hook for life with scuba diving!!

Also many Thank´s for your fantastic reviews, we're delighted you were so pleased with our service and specially with our instructor
.
We work very hard every day to provide the best service to our clients and we hope to see you soon in Cozumel and allow us to take care of you all again.

Cordially,
Jorge De La Fuente.

“Awesome experience!!!” - on 02/18/2014


5 of 5 starsReviewed August 31, 2013

As a recreational dive instructor and a professional architect i am sensitive to detail and quality. Scuba Du is hands down the best dive operator in Cozumel and likely well ranked world wide. They constantly have the best dive masters and equipment. And their attention to full service is second to none.

For a daily tip, they will even rinse out your gear and shampoo your wet suit and make sure it is on the dive boat the next morning.

If i had to give a criticism (and this is a real stretch), it would be that at times they are a bit conservative with dive opportunities. Don't get me wrong that is what you want when diving with your family, but when you are with a group of advanced divers and wish to seek more advanced opportunities, conditions have to be ideal for them to allow advanced dives.

Visited December 2012

 

“Hands down the best” - on 02/18/2014

5 of 5 starsReviewed August 25, 2013

We went on three dive trips (six total dives) with Scuba-Du during our week long stay at the Presidente and had an excellent experience! Scuba-Du handled everything we did: scuba, snorkeling, sunset cruise, fishing it was all awesome. They are right on the Presidente grounds, and all the trips leave right from there, so it is super convenient if you are staying at the Presidente. Oscar the reservations manager was very helpful and assisted me in booking everything in advance (just email [email protected] and tell them what you want to do). The rest of the staff was great too. We reserved a private dive master for each of our dive trips (only $60 per trip and totally worth it) and they were very knowledgable and helpful. Our dive masters Julio and Danny showed us all kinds of things throughout the reefs that we would have never found on our own.

My only complaint is they tried to charge me twice for the private dive master when we had clearly already paid for the service. But they ended up realizing I already paid and so I didn't pay twice. Other than that, everything was great. You definitely have to dive if you visit Cozumel and I highly recommend Scuba-Du!

“Awesome diving experience!” - on 02/18/2014

“Professional”

4 of 5 starsReviewed August 24, 2013

We look forward to using them in the coming years when our 8 year old comes of age to scuba. Nice dive and fishing boats.

Visited August 2013

                           

Jorge D, Owner at Scuba Du, responded to this review

August 25, 2013

“Professional” - on 02/18/2014

“Best place to go Diving with”

5 of 5 starsReviewed August 23, 2013 via mobile

We have been diving with scuba du for a couple of years now and every time it's better. Great dive masters, attention and they take the best care of you. The specials trips with them are amazing. And they have lots of patience. We love them.

Visited August 2013

 

Th

“Best place to go Diving with” - on 02/18/2014

“Best Diving AND Best Service!”

5 of 5 starsReviewed August 15, 2013

We just returned from 4 days in Cozumel diving with Scuba Du and I cannot say enough good things about them! We scheduled everything ahead of time: private boat with our dive master (Giacomo) and even a photographer (Antonio) on a few dives. They were so accommodating - one day my husband got a migraine after our second dive so we cut the last two dives and the whole crew was fine with it. The next day we asked if we could sleep in a bit and depart a bit later and it was totally fine. The diving was SPECTACULAR: some of the best we've done and I'd highly recommend getting a private boat if you can. It's very affordable through Scuba Du and you will get to do and see things you wouldn't get to do with a large group. The tunnels at Cidral were FANTASTIC and Giacomo even had us looking for sea horses on our dive at Paradise Reef.

Giacomo recommended we do a Whale Shark snorkel off of Isla Mujeres since we were going to Cancun next and it was awesome as well. Scuba Du coordinated the whole thing (even though the snorkel trip itself - and later, two cenote dives - weren't through their company). Jose helped us the whole time we were there and Giacomo, David (our boat driver), Antonio (photographer), and Oscar were all great to work with. W

“Best Diving AND Best Service!” - on 02/18/2014

Reviewed August 9, 2013

Have been diving with Scuba Du for 10 years now. Wonderful time diving with nancy. She took such great care of my daughter and me. Also took great photos with my camera. Best night dive ever.

Visited July 2013

 

Jorge D, Owner at Scuba Du, responded to this review

“Another great year diving with Scuba Du” - on 02/18/2014

“A great family adventure”

Reviewed August 8, 2013

My wife and I are experienced divers, but our son (14) had only been diving once and our daughter (10) is not yet certified so she only snorkels. Last year we vacationed in Australia where we dove and snorkeled at Heron Island and although we had a great time in Australia, we wanted to introduce our kids to the warm waters and great reefs around Cozumel. I started my search on TripAdvisor for dive operators that took divers and snorkelers out on the same boat, and I could not find any. So, I changed tactics and looked for the best operator that offered private charters, and luckily I found Scuba Du.

At first, I contacted Jorge who said “no problem” and then introduced me to Virginia to make the arrangements. I can’t say enough about Virginia. She was very responsive to my (many) email questions and requests (thanks for the cold Jarritos on the boat!!!).
Since we were staying in Playa del Carmen, we took the ferry to Cozumel and a taxi to the Presedente where we found the Scuba Du check-in counter on the beach. There we met Virginia who assisted us in getting some rental gear and introduced us to our dive master - Sandy, and our snorkeling guide – Elizabeth. We then walked out to our private boat – El Vikingo.

We had a great day of diving and snorkeling. We started out with a short snork

“A great family adventure” - on 02/18/2014

Reviewed July 25, 2013

This was a perfect first dive opportunity for our two teenage sons who had recently become PADI-certified. They, as well as my husband, enjoyed it immensely. (I'm not a diver but went along on the boat just to watch.) The rental gear was in great shape and Scuba Du's team did a wonderful job of making sure it was clean, in good working order and set up prior to each trip/dive.

We were especially impressed with their dive masters. Since our sons were new divers and my husband was a bit "rusty", we requested a private dive master for the three divers in our family. Liz met our family prior to the first dive and got a feel for our experience. Once in the water she assessed their comfort and then started showing them around. Although she was also a good "tour guide", it was always obvious that safety was her primary concern. We were also impressed with the coordination of the multiple dive masters and the boat crew. They worked like a well-oiled machine. Overall, this was an excellent experience.

I would also like to add how much we enjoyed our all-day fishing trip, with Jorge and Ruben. They were wonderful. And we were thrilled to catch a large Mahi Mahi … which made for a delicious dinner later that evening! The crew fileted the fish for us and our hotel restaurant grilled it. I've never tasted fish that fresh. It was perfect!!

Visited June 2013

 

Jorge D, Owner at Scuba Du, responded to this review

July 26, 2013

Dear Guest,

We very much appreciate the time you spent writing your experience with us.
All our staff work and we make sure they all improve every day to provide the service that you all deserve and make every service we provide, safe and fun!
I will be happy

“Excellent diving experience” - on 02/18/2014

Reviewed July 24, 2013

I have more than 20 years taking groups for scuba diving to cozumel and scuba du dive shop is the best service in cozumel island.
I have made more than 80 diving trips with scuba du, and always excelent!!!
rango extendido, luis sanchez

Visited July 2013

Jorge D, Owner at Scuba Du, responded to this review

July 26, 2013

Mi querido Compadre ! and business partner,

Yes indeed it has been around 20 years of business together and we are happy that our relationship continuos to grow!
I would like to express to you my most sincere appreciation for you a s a friend and also the thrust that you have put on Scuba Du for so many years with all your very special clientele!
We hope you see you soon and wish you the best!

Te mando un fuerte abrazo
Tu amigo,

Jorge De La Fuente.

“excelence in diving service” - on 02/18/2014

Reviewed July 20, 2013

I have been diving for many years and in many locations, and having just completed 4 dives in Cozumel Mexico, staying at the magnificent El Presidente Intercontinental resort, I have acheived a new standard of excellence in service providers. Scuba Du was exerienced with tremendous local knowledge, quality equipment and safety checks, a great boat fleet, and best of all .......... awesome personnel. Everyone was amazing, from Jose the owner to the sign up desk staff to Nancy, my personal dive master!!! I have no hesitation recommending them to anyone and everyone if you're in the area .... and the diving all over the reef side of the island is fantastic.

Greg Wolfe

Visited July 2013

 
Jorge D, Owner at Scuba Du, responded to this review

July 23, 2013

Dear guest,

We are please that all out team made your diving vacation a great one!
Our team dedicates every day at work to provide with there very best service and make Scuba Du customers to have there best vacation ever. I will be more than happy to pass to them your great reviews and we hope to see you back very soon!

Thank you very much.

Jorge De La Fuente.
Owner. ( Jose´s brother)

“the quality of diving in cozumel with scuba du outfitters!!” - on 02/18/2014

Reviewed July 3, 2013

My wife and I are relatively experienced divers (11 and 15 years, respectively), and we both thought that the staff here did an excellent job in all aspects of the operation. It is curious that you pay up front, but we had no trouble getting a refund when we had to cancel dives.
From the smiling welcome of José when you check in, to the various dive masters, to Victor's EXCELLENT care of your equipment, they treat you the way you want to be treated on vacation.
On the dive boats, everything was as one would expect, and all of our dive masters were mindful and caring without being obtrusive or 'mothering.' The between-dives service was inconsistent, as sometimes they changed our gear for us and sometimes not, but we're used to doing it ourselves almost always anyways.
I would definitely dive with these folks again!

Visited June 2013

 
Jorge D, Owner at Scuba Du, responded to this review

July 6, 2013

Dear Andrew,


Thank you for been writing and have been sharing your comments , I am very please to read your appraisal of our team services.
I certainly know my colleagues will be very please to know their efforts made your diving vacation a memorable one.
However, I really really appreciate if you can contact me, because on your comment on the inconsistent of our team on switching the diving gear between dive, should not be that way.
So in order for me to verify on that and solve the problem, I need to know your name and dates you dove, por favor!!

Please you can contact me on my personal email: [email protected]

Kind Regards,

Jorge De La Fuente.

“Excellent dive shop!” - on 02/18/2014

“Excellent diving with scuba du”
 Escribió una opinión el 4 mayo 2013 
This is my first dive trip with Scuba Du and we had a great time. We thought they were very professional and safety was key. The dive boats were nice, the boat staff was excellent and the dive masters were great! Michelle is awesome, she took a lot of time even to find the little tiny creatures we would never see on our own! The dive masters really helped us with tips on buoyancy control and other things as we had just purchased new equipment! Had a great time!! 
Visitado el Abril de 2013

Jorge D, Owner en Scuba Du, respondió a esta opinión 

6 mayo 2013
Dear Diver,

Thank you very much indeed for your comments about your dive trips with us. 

We always looking forward to have valuable guest like you all and meet needs and expectations and your feedback is extremely important to us. I will be sharing your great comments with our staff.

Warmest Regards,

Jorge De La Fuente. 

Excellent diving with scuba du - on 05/10/2013

Kim S
Minnetonka, Minnesota 
“Your numero uno choice for diving in Cozumel”
 Escribió una opinión el 19 abril 2013 

We have been using Scuba Du for several years now for everything from getting our children certified as divers to introducing our diving friends to the amazing waters of Cozumel. We are confident that our experience, each time we dive with them, will be exceptional. They are professional, they focus on safety as the number one priority, and they connect well with the divers so we can all share the experience and find new discoveries. Especially if you are a new diver, their team will help you to relax and build your skills. I encourage you to select Scuba Du if you are diving in Cozumel. 
Visitado el Marzo de 2013

Jorge D, Owner en Scuba Du, respondió a esta opinión 

26 abril 2013
Dear Kim,

Thank you very much for your comments and for been a loyal customer!!

We are happy to hear that year after year we keep up with you expectations, I will pass to all our staff your reviews.

We hope to see you again and specially a big welcome to your children to the under water world.

Cheers,
Jorge De La Fuente.

Kim S - on 05/10/2013

Sandy F
Englewood, Colorado 
“The best in Cozumel”
 Escribió una opinión el 18 abril 2013 

I wanted to let you know that the crew at Scuba Du far exceeded my expectations in every capacity. I was so fortunate to be able to do 6 dives while at El Presidente Resort. I was apprehensive that everything would go smoothly and my experience was phenomenal. I wanted to do a beach dive the afternoon that I arrived and then two days of 2 dives each. On the day that I arrived I went to check in and was worried that I would not have enough time to get the dive in. After a full day of travel I had a bit of anxiety trying to rush through all the airports and get to the hotel on time. 

No problem. Scuba Du was ready and waiting for me and told my to relax that everything was going to work out just fine. Before I knew it, Francisco was there to start my training session for my first open water dive (3rd certification dive). I had anticipated that this would be a quick jump in the water demonstrate some skills and the instruction would be over. To the contrary, Francisco was deliberate, patient and incredibly informative in his instruction. It gave me a whole new level of appreciation for this sport as Francisco gave over the information not as someone trying to just get through the painstaking task of ANOTHER beginner but as a true teacher that demonstrated profound respect and love for his craft and a desire to make certain that every nuance of the sport was taught and learned.

After making certain that I was proficient in assembling the gear (we did it over and over to make sure) and advising me that no matter what, each and every dive started with a thorough check of all equipment (stressing that even if it was my own gear, everything gets checked, every time, no wavering) we proceeded into the water. where I watch Francisco gracefully demonstrate the proper techniques to be calm and innocuous in the water - making an effort not to disturb anything around us. He was so meticulous in every motion and I really was able to see a great demonstration of how this sport is supposed to be performed. I came out of the first dive knowing that I had been instructed by an expert and was very much anticipating the next day of diving with him. It was remarkable to see the care that he demonstrated for the environment, stopping to pick up even the smallest little pieces of trash from the bottom as we proceeded in the dive. You could tell this man cared deeply about the divers, and the environment and it gave me a great perspective and respect about diving.

The boat dives were nothing less than outstanding. Preparation was completed, equipment checked and re-checked and not once was there any feeling of being rushed or looked down upon because I was a novice. In the water Francisco once again showed us the proper techniques to relax and conserve energy. It gave me a calmness and feeling of serenity that greatly enhanced the experience. I can't adequately describe how grateful I am that Francisco was my instructor. I feel extremely fortunate.

My friend and I also did a 3rd dive beach dive - just the 2 of us and with the expert instruction that Francisco had provided we were confident and relaxed going on our own. 

The 2nd day we dove with Beto plus 8 divers. Beto too was fantastic - taking us through caverns, pointing out marine life, finding a sea horse and many other creatures that we never would have had a chance to see without his expertise and professionalism. 

Sandy F - on 05/10/2013

BrentSanDiego
San Diego 
 Escribió una opinión el 15 abril 2013 

I've been diving for 35 years and Scuba Du is the most professional, organized dive operators you will find anywhere. We went on 3 dive trips with them and all were great. They had everything ready for us when we got to the Presidente hotel. We didn't have to wait more than about 5 minutes to jump on the boat and go! They are very big on having us hire a personal dive master which we did for $60 per day total for the 3 of us. The reason was that my wife and son didn't have a lot of experience so they needed to stay above 60' while the rest of the group would be deeper than that. Turns out that all the groups (families) every day we dove also paid for a private DM so the entire boat of people never went below 60' and we really didn't need our own guide but it worked out fine. Nancy was amazing and I highly recommend her if you decide to hire a private DM. She really maximized our bottom time. 2 dives one day were both at over 70 minutes long! 
Visitado el Abril de 2013
 
Jorge D, Owner en Scuba Du, respondió a esta opinión 
26 abril 2013
Dear Diver,

Thank you for been writing and have been sharing your comments , I am very please to read your appraisal of our team services.
As you mentioned the private divemaster service is a great options that we offer and our customers are very please, you pay a little more but..the experience is unforgettable.

I certainly know my colleagues will be very please to know their efforts made your diving vacation a memorable one.

Kind Regards,

Jorge De La Fuente. 

BrentSanDiego - on 05/10/2013

Don S
Orange, California, United States 
“Great Dive Company”
 Escribió una opinión el 6 abril 2013  
Great time diving. Boat was clean, crew friendly and helpful, group was small and the dive master was a lot of fun. Overall they made the day very enjoyable. Dove the Santa Rosa Wall and the Yulcab Reef Awesome some of the best diving yet. I set up everything via the internet and there were no problems at all they accept PayPal which is helpful and everything is done in USD. 
Visitado el Abril de 2013
Jorge D, Owner en Scuba Du, respondió a esta opinión 

19 abril 2013
Dear customer,

On behalf of all our staff we are please that we made your diving vacation a happy one.
All our divemasters are always giving 100% to make the dives, safe and fun!

I hope that we allow us to have the pleasure to serve you again.
From all our team and myself, 
Thank you.
Cheers.
Jorge De La Fuente. 

Don S - on 05/10/2013

MarkBoo
Dallas, Texas 
“Great diving”
 Escribió una opinión el 12 marzo 2013 
Staff was great and dives were wonderful. Loved the fact the actually have a bathroom on the boat. The only minor change I would want is a full length wet suit for rental instead of the short suit. Otherwise, you will really like the staff. There was an 11 year old girl getting certified on one of our dives and she seemed to love her instructor. 
Visitado el Marzo de 2013

Jorge D, Owner en Scuba Du, respondió a esta opinión 

28 marzo 2013
Hola Mark,

Thank you for your reviews on our services we provided you and your family.
Our staff always works very hard to make all our customers happy, safe and comfortable ever day.
We hope to see you in the near future and thank you again.
Cheers,
Jorge. 

MarkBoo - on 05/10/2013

Danny D
Suwanee, Georgia 
“Great diving experience”
 Escribió una opinión el 6 marzo 2013 

Completed my open water certification at Scuba Du in Cozumel. I stayed onsite at the Intercontinental which was excellent. The Scuba Du staff was very very flexible and was able to quickly schedule the 4 dives required for certification. Boats, crew, and equipment were top notch. We did one dive from the beach and one from the dock on the first day. On the second day we did two dives from boat at some of the great dive sites around Cozumel including the Santa Rosa wall. Shout out to Nichin who was my dive instructor - he was very professional in regards to instruction / certification and also made the dives enjoyable by guiding us through great spots and showing interesting marine life - eels, lobsters, nurse sharks, etc...

Highly recommend the Scuba Du team 
Visitado el Marzo de 2013

Jorge D, Owner en Scuba Du, respondió a esta opinión 

11 marzo 2013
Dear Danny,

Congratulations!! now you are certified and discovering the magnificent clear waters of Cozumel.
Thank you on your comments and your positive feed back about our staff, they are always working hard to keep customers happy.
Please come back again soon and allows to serve you again.
Have a great day.
Jorge De La Fuente. 

Danny D - on 05/10/2013

Winnipeg, Canadá 
“Unforgettable Diving!”
 Escribió una opinión el 16 noviembre 2012 
 
I am a beginning diver, and was introduced to Scuba Du by my brother during my first visit to Cozumel, in February. I had never even touched scuba equipment prior to this first trip, and had a few reservations and concerns, but my instructor, Sandra put all of these to rest with a discovery dive in the pool at the Presidente Intercontinental. From that moment on, I was "hooked". Sandra's excellent instruction and positive attitude provided me with all the encouragement I needed to begin exploring the best part of the planet - beneath the waves on my first ever shore dive. 

A medical condition I have that affects my standing leg strength was never a handicap while I was learning to dive; Sandra and the rest of the staff at Scuba Du were always happy to help out while I was gearing up. 

I will always remember surfacing after that first dive, just as the sun was setting in blazing orange over the warm Caribbean water. "Amigos, just look at that sky - beautiful! You will never forget this!", Sandra shouted. Her infectious enthusiasm for the sport made studying the science and safety of learning to dive a pleasure, and I proudly completed a partial certification - including two boat dives - before our vacation drew to a close. The boat was clean, well equipped and well organized. Good instruction and safety were blended well with an amazing journey through Paso del Cedral and Santa Rosa Wall. 

Even before we departed from Cozumel, I made my brother commit to meeting back in Cozumel before the end of the year so I could complete my Open Water Diver certification. He honored that commitment in October, and we chose to dive with Scuba Du again because of the way they make the adventure of scuba diving feel so special, and the high caliber of their instructors and staff. 

I am now a PADI certified Open Water Diver, and I am sure this is only the start of a lifelong adventure. Whenever the adventure brings us back to Cozumel, we will dive with Scuba Du, and nobody else!

Don't mess with the rest - dive with the best! 

Visitado el Febrero de 2012


“Unforgettable Diving!” - on 05/10/2013

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